Shipping & Delivery

Updated: 23 October 2026

Where we deliver

The store currently lists Belgium, France, Germany, Italy, the Netherlands and Spain as shipping destinations. Enter your delivery address in the basket or checkout to see available delivery options before paying.

Shipping charges

The current standard shipping calculation is €20 multiplied by the quantity of product packs in your basket. One pack has a shipping charge of €20; two packs have a shipping charge of €40. The quantity of towels inside one pack does not multiply this charge. Your order review displays the applicable shipping charge before you place the order.

Delivery times

A destination-specific dispatch and delivery estimate is not currently published. Please email info@epitex.eu before ordering so that we can confirm availability and the expected delivery date for your address. Do not rely on an express-delivery promise unless it is specifically agreed with you.

Unless a different delivery date has been agreed, EU consumer rules generally require delivery within 30 days of the contract. Your rights in the event of delayed or missing delivery remain unaffected.

Order support

For a delivery problem, contact info@epitex.eu with your order number. Read our Returns & Refunds information for withdrawal and refund details.